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Smudde, P. (2016). Messages. In C. Carroll (Ed.), The SAGE encyclopedia of corporate reputation (pp. 454-459). Thousand Oaks,, CA: SAGE Publications, Inc. doi: 10.4135/9781483376493.n178

Smudde, Peter M. "Messages." In The SAGE Encyclopedia of Corporate Reputation, edited by Craig E. Carroll, 454-459. Thousand Oaks,, CA: SAGE Publications, Inc., 2016. doi: 10.4135/9781483376493.n178.

Smudde, P 2016, 'Messages', in Carroll, C (ed.), The sage encyclopedia of corporate reputation, SAGE Publications, Inc., Thousand Oaks,, CA, pp. 454-459, viewed 21 October 2019, doi: 10.4135/9781483376493.n178.

Smudde, Peter M. "Messages." The SAGE Encyclopedia of Corporate Reputation. Ed. Craig E. Carroll. Thousand Oaks,: SAGE Publications, Inc., 2016. 454-459. SAGE Knowledge. Web. 21 Oct. 2019, doi: 10.4135/9781483376493.n178.

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