The Human Resources Program-Evaluation Handbook is the first book to present state-of-the-art procedures for evaluating and improving human resources programs. Editors Jack E. Edwards, John C. Scott, and Nambury S. Raju provide a user-friendly yet scientifically rigorous "how to" guide to organizational program-evaluation. Integrating perspectives from a variety of human resources and organizational behavior programs, a wide array of contributing professors, consultants, and governmental personnel successfully link scientific information to practical application. Designed for academics and graduate students in industrial-organizational psychology, human resources management, and business, the handbook is also an essential resource for human resources professionals, consultants, and policy makers.
Chapter 1: The Evaluation of 360-Degree Feedback Programs
An increasingly popular management development tool is 360-degree feedback, also called multisource feedback. However, similar to other human resource (HR) development methods, its effectiveness is rarely evaluated systematically. Organizations jump on the bandwagon assuming that survey feedback results are ...