The Human Resources Program-Evaluation Handbook is the first book to present state-of-the-art procedures for evaluating and improving human resources programs. Editors Jack E. Edwards, John C. Scott, and Nambury S. Raju provide a user-friendly yet scientifically rigorous "how to" guide to organizational program-evaluation. Integrating perspectives from a variety of human resources and organizational behavior programs, a wide array of contributing professors, consultants, and governmental personnel successfully link scientific information to practical application. Designed for academics and graduate students in industrial-organizational psychology, human resources management, and business, the handbook is also an essential resource for human resources professionals, consultants, and policy makers.
Chapter 11: Conducting Training Evaluation
Recent estimates suggest that organizations spend about $55 billion per year on formal training for their employees (Bassi & Van Buren, 1998). However, since many employees learn how to perform their jobs through informal training, this cost estimate is likely to be far below the true cost to organizations. ...