This handbook on group decision-making for those wanting to operate in a consensus fashion stresses the advantages of informal, common sense approaches to working together. It describes how any group can put these approaches into practice, and relates numerous examples of situations in which such approaches have been applied.

Introduction to the Cases and Commentaries

Introduction to the Cases and Commentaries

Introduction to the cases and commentaries

Part 3 of this Handbook presents case studies that illustrate how the theory and general rules of practice presented in the preceding chapters have fared in the heat of real-life situations. Each case tells a story, in whole or in part, of a dispute resolution process and describes the lessons learned. The application of consensus building tools in the wide variety of settings described here—from complex, multiparty public policy debates to intraorganizational dialogues, and from the local to the national scale—demonstrates the rich potential of collaborative approaches. The themes that emerge from these examples parallel those elaborated on by the chapter authors, each of whom referred to one or more of the case studies.

The ...

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