- Subject index
Via 100 entries, 21st Century Psychology: A Reference Handbook highlights the most important topics, issues, questions, and debates any student obtaining a degree in the field of psychology ought to have mastered for effectiveness in the 21st century. This two-volume reference resource, available both in print and online, provides an authoritative source to serve students’ research needs with more detailed information than encyclopedia entries but without the jargon, detail, or density found in a typical journal article or a research handbook chapter. Students will find chapters contained within these volumes useful as aids toward starting research for papers, presentations, or a senior thesis, assisting in deciding on areas for elective coursework or directions for graduate studies, or orienting themselves toward potential career directions in psychology.
Chapter 99: Organizational Behavior Management
Organizational Behavior Management
If one were to ask business managers to identify the most common problems they have in the workplace, most would likely say people problems—for example, employees' lack of motivation, difficulty hiring the right staff, and trouble preventing turnover. Remedies for such problems include managers searching for motivated employees who have good attitudes and who are conscientious. Managers expend much energy finding and keeping employees with these coveted characteristics, and human resource specialists, psychologists, and consultants spend considerable time developing procedures to select such people.
In popular business books, one tends to find that most researchers focus on the personality traits and characteristics of desirable and undesirable employees—for example, whether employees have a good attitude or whether they are motivated—but pay very ...