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Tracy E. Zinn

In: 21st Century Psychology: A Reference Handbook

Chapter 99: Organizational Behavior Management

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Organizational Behavior Management
Organizational behavior management

If one were to ask business managers to identify the most common problems they have in the workplace, most would likely say people problems—for example, employees' lack of motivation, difficulty hiring the right staff, and trouble preventing turnover. Remedies for such problems include managers searching for motivated employees who have good attitudes and who are conscientious. Managers expend much energy finding and keeping employees with these coveted characteristics, and human resource specialists, psychologists, and consultants spend considerable time developing procedures to select such people.

In popular business books, one tends to find that most researchers focus on the personality traits and characteristics of desirable and undesirable employees—for example, whether employees have a good attitude or whether they are motivated—but pay very ...

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