- Entry
- Reader's guide
- Entries A-Z
- Subject index
Critical Incident Technique
The critical incident technique is a research process that invites respondents to identify events (incidents) they deem significant (critical) for a particular purpose, typically associated with job performance within an occupation. Researchers use data from ...
- Foundations: History
- Army Alpha/Army Beta
- Hawthorne Studies/Hawthorne Effect
- History of Industrial/Organizational Psychology in Europe and the United Kingdom
- History of Industrial/Organizational Psychology in North America
- History of Industrial/Organizational Psychology in Other Parts of the World
- Human Relations Movement
- Project A
- Scientific Management
- Scientist-Practitioner Model
- Unions
- Foundations: Ethical and Legal Issues
- Adverse Impact/Disparate Treatment/Discrimination at Work
- Affirmative Action
- Age Discrimination in Employment Act
- Americans with Disabilities Act
- Bona Fide Occupational Qualifications
- Civil Rights Act of 1964, Civil Rights Act of 1991
- Comparable Worth
- Corporate Ethics
- Corporate Social Responsibility
- Employment at Will
- Equal Pay Act of 1963
- Ethics in Industrial/Organizational Practice
- Ethics in Industrial/Organizational Research
- Family and Medical Leave Act
- Glass Ceiling
- Labor Law
- National Institute for Occupational Safety and Health/Occupational Safety and Health Administration
- Race Norming
- Sexual Discrimination
- Sexual Harassment at Work
- Stereotyping
- Test Security
- Uniform Guidelines on Employee Selection Procedures
- Workplace Accommodations for the Disabled
- Foundations: Research Methods
- Benchmarking
- Case Study Method
- Competency Modeling
- Content Coding
- Critical Incident Technique
- Cross-Cultural Research Methods and Theory
- Experimental Designs
- Focus Groups
- Lens Model
- Linkage Research and Analyses
- Longitudinal Research/Experience Sampling Technique
- Meta-Analysis
- Naturalistic Observation
- Nonexperimental Designs
- Organizational Surveys
- Policy Capturing
- Program Evaluation
- Qualitative Research Approach
- Quantitative Research Approach
- Quasi-experimental Designs
- Sampling Techniques
- Simulation, Computer Approach
- Survey Approach
- Verbal Protocol Analysis
- Foundations: Measurement Theory and Statistics
- Classical Test Theory
- Confidence Intervals/Hypothesis Testing/Effect Sizes
- Construct
- Criterion Theory
- Descriptive Statistics
- Differential Item Functioning
- Factor Analysis
- Generalizability Theory
- Incremental Validity
- Inferential Statistics
- Item Response Theory
- Measurement Scales
- Measures of Association/Correlation Coefficient
- Moderator and Mediator Variables
- Multilevel Modeling
- Multilevel Modeling Techniques
- Multitrait–Multimethod Matrix
- Nomological Networks
- Normative versus Ipsative Measurement
- Reliability
- Statistical Power
- Structural Equation Modeling
- Utility Analysis
- Validation Strategies
- Validity
- Industrial Psychology: Understanding and Assessing Individual Differences
- Affective Traits
- Big Five Taxonomy of Personality
- Biographical Data
- Cognitive Abilities
- Cognitive Ability Tests
- Computer Assessment
- Core Self-Evaluations
- Emotional Intelligence
- Employment Interview
- Genetics and Industrial/Organizational Psychology
- Graphology
- Gravitational Hypothesis
- Hardiness
- Impression Management
- Individual Assessment
- Individual Differences
- Integrity Testing
- Job Knowledge Testing
- Letters of Recommendation
- Locus of Control
- Machiavellianism
- Motivational Traits
- Need for Achievement, Power, and Affiliation
- Optimism and Pessimism
- Personality
- Personality Assessment
- Physical Performance Assessment
- Practical Intelligence
- Protestant Work Ethic
- Self-Esteem
- Situational Judgment Tests
- Standardized Testing
- Stereotype Threat
- Trainability and Adaptability
- Type A and Type B Personalities
- Work Samples
- Work Values
- Industrial Psychology: Employment, Staffing, and Career Issues
- Dictionary of Occupational Titles
- Applicant/Test-Taker Reactions
- Banding
- Career Development
- Careers
- Compensation
- Credentialing
- Dirty Work
- Drug and Alcohol Testing
- Electronic Human Resources Management
- Employee Selection
- Executive Selection
- Exit Survey (Exit Interview)
- Expatriates
- Gainsharing and Profit Sharing
- Gay, Lesbian, and Bisexual Issues at Work
- Human Resources Strategy
- Job Advertisements
- Job Analysis
- Job Analysis Methods
- Job Choice
- Job Description
- Job Evaluation
- Job Search
- Job Typologies
- Occupational Information Network (O*NET)
- Older Worker Issues
- Person–Environment Fit
- Person–Job Fit
- Person–Organization Fit
- Person–Vocation Fit
- Placement and Classification
- Prescreening Assessment Methods for Personnel Selection
- Realistic Job Preview
- Recruitment
- Recruitment Sources
- Retirement
- Selection Strategies
- Selection: Occupational Tailoring
- Succession Planning
- Underemployment
- Industrial Psychology: Developing, Training, and Evaluating Employees
- 360-Degree Feedback
- Assessment Center
- Assessment Center Methods
- Distance Learning
- Diversity Training
- Electronic Performance Monitoring
- Employee Assistance Program
- Executive Coaching
- Feedback Seeking
- Frame-of-Reference Training
- Leadership Development
- Mentoring
- Organizational Socialization
- Organizational Socialization Tactics
- Performance Appraisal
- Performance Appraisal, Objective Indexes
- Performance Appraisal, Subjective Indexes
- Performance Feedback
- Rating Errors and Perceptual Biases
- Self-Fulfilling Prophecy: Pygmalion Effect
- Socialization: Employee Proactive Behaviors
- Training
- Training Evaluation
- Training Methods
- Training Needs Assessment and Analysis
- Transfer of Training
- Industrial Psychology: Productive and Counterproductive Employee Behavior
- Contextual Performance/Prosocial Behavior/Organizational Citizenship Behavior
- Counterproductive Work Behaviors
- Counterproductive Work Behaviors, Interpersonal Deviance
- Counterproductive Work Behaviors, Organizational Deviance
- Creativity at Work
- Customer Satisfaction with Services
- Cyberloafing at Work
- Innovation
- Integrity at Work
- Job Performance Models
- Organizational Retaliatory Behavior
- Theft at Work
- Time Management
- Violence at Work
- Whistle-Blowers
- Withdrawal Behaviors, Absenteeism
- Withdrawal Behaviors, Lateness
- Withdrawal Behaviors, Turnover
- Workplace Incivility
- Industrial Psychology: Motivation and Job Design
- Action Theory
- Control Theory
- Empowerment
- Expectancy Theory of Work Motivation
- Goal-Setting Theory
- Human–Computer Interaction
- Incentives
- Intrinsic and Extrinsic Work Motivation
- Job Characteristics Theory
- Job Design
- Job Involvement
- Job Rotation
- Job Sharing
- Need Theories of Work Motivation
- Path–Goal Theory
- Positive Psychology Applied to Work
- Self-Concept Theory of Work Motivation
- Self-Efficacy
- Self-Regulation Theory
- Social Cognitive Theory
- Telecommuting
- Theory of Work Adjustment
- Two-Factor Theory
- Work Motivation
- Workaholism
- Industrial Psychology: Leadership and Management
- Abusive Supervision
- Behavioral Approach to Leadership
- Charismatic Leadership Theory
- Employee Grievance Systems
- Global Leadership and Organizational Behavior Effectiveness Project
- Implicit Theory of Leadership
- Judgment and Decision-Making Process
- Judgment and Decision-Making Process: Advice Giving and Taking
- Judgment and Decision-Making Process: Heuristics, Cognitive Biases, and Contextual Influences
- Leader–Member Exchange Theory
- Leadership and Supervision
- Least Preferred Coworker Theory
- Life-cycle Model of Leadership
- Normative Models of Decision Making and Leadership
- Reinforcement Theory of Work Motivation
- Situational Approach to Leadership
- Spirituality and Leadership at Work
- Trait Approach to Leadership
- Transformational and Transactional Leadership
- Trust
- Industrial Psychology: Groups, Teams, and Working with Others
- Conflict at Work
- Conflict Management
- Diversity in the Workplace
- Group Cohesiveness
- Group Decision-Making Quality and Performance
- Group Decision-Making Techniques
- Group Development
- Group Dynamics and Processes
- Groups
- Groupthink
- Input–Process–Output Model of Team Effectiveness
- Intergroup Relations
- Interpersonal Communication
- Interpersonal Communication Styles
- Justice in Teams
- Meetings at Work
- Negotiation, Mediation, and Arbitration
- Networking
- Social Exchange Theory
- Social Loafing
- Social Norms and Conformity
- Social Support
- Team Building
- Team Mental Model
- Team-Based Rewards
- Virtual Teams
- Workplace Romance
- Industrial Psychology: Employee Well-Being and Attitudes
- Affective Events Theory
- Attitudes and Beliefs
- Boredom at Work
- Emotional Burnout
- Emotional Labor
- Emotions
- Eustress
- Job Satisfaction
- Job Satisfaction Measurement
- Job Security/Insecurity
- Mood
- Morale
- Organizational Commitment
- Organizational Cynicism
- Organizational Justice
- Psychological Contract
- Quality of Work Life
- Role Ambiguity
- Role Conflict
- Role Overload and Underload
- Stress, Consequences
- Stress, Coping and Management
- Stress, Models and Theories
- Theory of Reasoned Action/Theory of Planned Behavior
- Union Commitment
- Work–Life Balance
- Industrial Psychology: Organizational Structure, Design, and Change
- Attraction–Selection–Attrition Model
- Automation/Advanced Manufacturing Technology/Computer-Based Integrated Technology
- Balanced Scorecard
- Compressed Workweek
- Downsizing
- Entrepreneurship
- Flexible Work Schedules
- Globalization
- High-Performance Organization Model
- Learning Organizations
- Mergers, Acquisitions, and Strategic Alliances
- Organizational Behavior
- Organizational Behavior Management
- Organizational Change
- Organizational Change, Resistance to
- Organizational Climate
- Organizational Communication, Formal
- Organizational Communication, Informal
- Organizational Culture
- Organizational Development
- Organizational Image
- Organizational Politics
- Organizational Sensemaking
- Organizational Structure
- Outsourcing
- Shiftwork
- Sociotechnical Approach
- Strategic Planning
- Survivor Syndrome
- Terrorism and Work
- Theory of Action
- Total Quality Management
- Virtual Organizations
- Workplace Injuries
- Workplace Safety
- Professional Organizations and Related Fields
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