The health service industry is undergoing massive transformations due, in part, to advances in technology and the metamorphosis occurring in the demographics and diversity of the workforce. Changes in healthcare will likely continue at an accelerated pace, and with these changes the need for training will become even more important. The use of technology in training has led to heightened access, faster distribution, innovation, and increased collaboration. However, this increase of technology implies challenges in keeping up with the latest developments in technology, an increased pace of training, depersonalization, and fear of the unknown. With these challenges, understanding what motivates health workers, as well as how leaders motivate the entire organization, becomes essential to promote a proper work environment. This entry examines the conceptual issues ...

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