- Subject index
The Handbook of 21st Century Management provides authoritative insight into the key issues for students in college or corporate courses with a particular emphasis on the current structure of the topic in the literature, key threads of discussion and research on the topic, and emerging trends. This resource is useful in structuring exciting and meaningful papers and presentations and assists readers in deciding on management areas to take elective coursework in or to orient themselves towards for a career. Indeed, familiarity with many of the topics in this Handbook would be very useful in job interviews for positions in business.
Chapter 96: Why Catastrophic Organizational Failures Happen
Why Catastrophic Organizational Failures Happen
On January 16, 2003, the Columbia space shuttle set out on its 28th flight into space, in what was characterized as a routine scientific mission. The shuttle disintegrated 2 weeks later while reentering the earth's atmosphere, killing the seven astronauts onboard. Soon thereafter, the Columbia Accident Investigation Board (CAIB, 2003)—a star-studded panel of experts on the safety of complex, high-risk systems—began trying to understand what had gone so terribly wrong. The investigative board determined the technical cause of the accident within several months. A piece of insulating foam had dislodged from the external tank of the shuttle during launch. That foam debris struck the leading edge of the vehicle's wing, puncturing a hole in it. During ...