- Subject index
The Handbook of 21st Century Management provides authoritative insight into the key issues for students in college or corporate courses with a particular emphasis on the current structure of the topic in the literature, key threads of discussion and research on the topic, and emerging trends. This resource is useful in structuring exciting and meaningful papers and presentations and assists readers in deciding on management areas to take elective coursework in or to orient themselves towards for a career. Indeed, familiarity with many of the topics in this Handbook would be very useful in job interviews for positions in business.
Chapter 72: Understanding and Managing Misbehavior in Organizations
Understanding and Managing Misbehavior in Organizations
It is quite safe to assume that most, if not all, members of work organizations, throughout their employment, engage in some form of misbehavior that is related to their jobs, albeit in varying degrees of frequency and intensity. Such misbehaviors appear to range the full spectrum from relatively minor to very serious, for example, work-place incivility; insulting behaviors; social undermining; theft of company assets; acts of destructiveness, vandalism, and sabotage; substance abuse; and misconduct perpetrated against fellow employees, toward the employer, or toward other organizations. Such acts of misbehavior are important organizational events and must be better understood (Fox & Spector, 2005; Griffin & O'Leary-Kelly, 2004; Kidwell & Martin, 2005; Vardi & Weitz, 2004).