One need only look at the news to be bombarded with examples of corporate malfeasance and the impact such behavior has on a company’s public image, customers, employees, and bottom line. And while these stories grab the headlines, some companies are adopting practices that display awareness of their impact on the globe, whether that be to the environment, its employees and suppliers, or communities in which they do business. What factors are leading to these decisions? What are the benefits and costs of making ethical business decisions and acting in a socially responsible way, however one defines it? Issues in Business Ethics and Corporate Social Responsibility explores these foundational themes across a wide range of topics, including artificial intelligence, workplace surveillance, supply chain management, big data, the finance industry, and many more. Coupled with a broad introduction by Dr. David Weitzner, a professor of management at York University, this book provides students with the essential information they need to assess business practices through the lens of ethical decision-making and corporate social responsibility.
Chapter 1: AI and Ethics: Can Machines Learn to Explain their Decisions?
AI and Ethics: Can Machines Learn to Explain their Decisions?
Artificial intelligence, or AI—machine functions that exhibit abilities of the human mind such as learning and problem solving—is in a phase of rapid development. U.S.-based and international technology companies are in an intense competition to develop AI systems that can automate tasks in a diverse range of industries, from entertainment to marketing to human resources. However, AI systems are so complex that even their developers are sometimes uncertain about how they make decisions. This has raised unique ethical and regulatory challenges, as researchers point to evidence ...