One need only look at the news to be bombarded with examples of corporate malfeasance and the impact such behavior has on a company’s public image, customers, employees, and bottom line. And while these stories grab the headlines, some companies are adopting practices that display awareness of their impact on the globe, whether that be to the environment, its employees and suppliers, or communities in which they do business. What factors are leading to these decisions? What are the benefits and costs of making ethical business decisions and acting in a socially responsible way, however one defines it? Issues in Business Ethics and Corporate Social Responsibility explores these foundational themes across a wide range of topics, including artificial intelligence, workplace surveillance, supply chain management, big data, the finance industry, and many more. Coupled with a broad introduction by Dr. David Weitzner, a professor of management at York University, this book provides students with the essential information they need to assess business practices through the lens of ethical decision-making and corporate social responsibility.
Chapter 17: Workplace Surveillance: Will new techniques spark resentment?
Workplace Surveillance: Will new techniques spark resentment?
Workplace surveillance and company monitoring of employees are expanding and evolving, aided by technological innovations and enabled by privacy laws that have not kept pace with those developments. A recent survey estimates 98 percent of U.S. and U.K. workplaces have some form of digital surveillance, such as tracking employees through sociometric badges or biometric scanners, scanning emails and social media posts, monitoring computer keystrokes, surveilling with a video camera or monitoring movement through GPS on phones. Businesses use these technologies to improve performance, efficiency and security. But they run a risk that ...