One need only look at the news to be bombarded with examples of corporate malfeasance and the impact such behavior has on a company’s public image, customers, employees, and bottom line. And while these stories grab the headlines, some companies are adopting practices that display awareness of their impact on the globe, whether that be to the environment, its employees and suppliers, or communities in which they do business. What factors are leading to these decisions? What are the benefits and costs of making ethical business decisions and acting in a socially responsible way, however one defines it? Issues in Business Ethics and Corporate Social Responsibility explores these foundational themes across a wide range of topics, including artificial intelligence, workplace surveillance, supply chain management, big data, the finance industry, and many more. Coupled with a broad introduction by Dr. David Weitzner, a professor of management at York University, this book provides students with the essential information they need to assess business practices through the lens of ethical decision-making and corporate social responsibility.
Chapter 12: Technology and Business Ethics: Can companies resist wrongdoing in a digital world?
Technology and Business Ethics: Can companies resist wrongdoing in a digital world?
Rapidly advancing technologies such as big data analytics offer potentially great benefits to companies and consumers, but experts warn that modern technology also has a downside: It can give companies seeking a competitive edge the tools to engage in illegal or unethical practices. Because digital devices—from the sensors and computers that control the inner workings of automobiles to code that tracks individuals’ activities on the Internet—are powered by software that is inherently invisible, consumers and regulators are often in the dark about the ...