• Summary
  • Contents

One need only look at the news to be bombarded with examples of corporate malfeasance and the impact such behavior has on a company’s public image, customers, employees, and bottom line. And while these stories grab the headlines, some companies are adopting practices that display awareness of their impact on the globe, whether that be to the environment, its employees and suppliers, or communities in which they do business. What factors are leading to these decisions? What are the benefits and costs of making ethical business decisions and acting in a socially responsible way, however one defines it? Issues in Business Ethics and Corporate Social Responsibility explores these foundational themes across a wide range of topics, including artificial intelligence, workplace surveillance, supply chain management, big data, the finance industry, and many more. Coupled with a broad introduction by Dr. David Weitzner, a professor of management at York University, this book provides students with the essential information they need to assess business practices through the lens of ethical decision-making and corporate social responsibility.

Managing Corporate Crises: Can companies contain damage in the social-media age?
Managing corporate crises: Can companies contain damage in the social-media age?
Jonathan Broder
Executive Summary

Why do some companies emerge from a crisis with a minimum of harm to their reputations and long-term profitability while others suffer severe damage to their names and finances? Damage-control experts say the outcome of a corporate crisis hinges largely on the type of situation and the public’s perception of the company’s response to it. Is the company a victim of the crisis or its creator? If it is culpable, does it accept blame and try to make things right, or evade responsibility and place ...

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