One need only look at the news to be bombarded with examples of corporate malfeasance and the impact such behavior has on a company’s public image, customers, employees, and bottom line. And while these stories grab the headlines, some companies are adopting practices that display awareness of their impact on the globe, whether that be to the environment, its employees and suppliers, or communities in which they do business. What factors are leading to these decisions? What are the benefits and costs of making ethical business decisions and acting in a socially responsible way, however one defines it? Issues in Business Ethics and Corporate Social Responsibility explores these foundational themes across a wide range of topics, including artificial intelligence, workplace surveillance, supply chain management, big data, the finance industry, and many more. Coupled with a broad introduction by Dr. David Weitzner, a professor of management at York University, this book provides students with the essential information they need to assess business practices through the lens of ethical decision-making and corporate social responsibility.
Chapter 6: Ethics and Financial Services: Has the industry learned from the global crisis?
Ethics and Financial Services: Has the industry learned from the global crisis?
Seven years after subprime mortgage lending and Wall Street investment maneuvering precipitated a global financial crisis, managers, lawmakers, regulators and law enforcement officials continue to debate the reasons for the 2008 debacle and the lessons still to be learned. Observers disagree about who was to blame, with bankers, regulators and homeowners all attracting censure. It is widely agreed, however, that ethical lapses in the financial services industry were an important cause. “Greed,” as one expert noted, “overran peoples’ ethical foundations.” In response, a ...