SAGE Reference - Encyclopedia of Health Services Research

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Satisfaction Surveys

In: Encyclopedia of Health Services Research
Edited by: Ross M. Mullner
Subject:Health Care Management, Health Services Research (general)
Keywords:health care provider; organization of health care; organizations (healthcare); patients; satisfaction surveys

Obtaining information on how patients rate a healthcare facility and its providers and how satisfied they are with the care they receive has become a major focus of healthcare organizations. Although healthcare providers have been collecting such information for decades, in ...

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  Mullner, R. M. (2009). Satisfaction surveys. In Encyclopedia of health services research (Vol. 1, pp. 1067-1070). SAGE Publications, Inc., https://dx.doi.org/10.4135/9781412971942.n363
  
  Mullner, Ross M. "Satisfaction Surveys." In Encyclopedia of Health Services Research, edited by Mullner, Ross M., 1067-70. Thousand Oaks, CA: SAGE Publications, Inc., 2009. https://dx.doi.org/10.4135/9781412971942.n363.
  
  Mullner, R. M. 2009. Satisfaction Surveys. In: Ross M. Mullner Editor, 2009. Encyclopedia of Health Services Research, Thousand Oaks, CA: SAGE Publications, Inc. pp. 1067-1070 Available at: <https://dx.doi.org/10.4135/9781412971942.n363> [Accessed 6 Jul 2022].
  
  Mullner, Ross M. "Satisfaction Surveys." Encyclopedia of Health Services Research. Edited by Vol. 1. Thousand Oaks: SAGE Publications, Inc., 2009, pp. 1067-70. SAGE Knowledge. 6 Jul 2022, doi: https://dx.doi.org/10.4135/9781412971942.n363.
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