This work presents a comprehensive model of supply chain management. Experienced executives from 20 companies clearly define supply chain management, identifying those factors that contribute to its effective implementation. They provide practical guidelines on how companies can manage supply chains, addressing the role of all the traditional business functions in supply chain management and suggest how the adoption of a supply chain management approach can affect business strategy and corporate performance.

Diagnosing the Supply Chain

Diagnosing the supply chain

Asupply chain has been defined as “three or more companies (suppliers, focal company, and customer) linked together by flows of products, services, information, and finance, which may include manufacturing” (Mentzer et al. 2001). In other words, a supply chain consists of multiple firms, with each firm ...

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