This work presents a comprehensive model of supply chain management. Experienced executives from 20 companies clearly define supply chain management, identifying those factors that contribute to its effective implementation. They provide practical guidelines on how companies can manage supply chains, addressing the role of all the traditional business functions in supply chain management and suggest how the adoption of a supply chain management approach can affect business strategy and corporate performance.
Chapter 16: Personnel
Historically, logistics personnel rarely have been identified as strategic corporate resources. During the development of modern industry, transportation and warehouse labor was obtained from a pool of less educated, unskilled, and unemployed men. Logistics jobs required little more than the ability to manually lift boxes, ...