This work presents a comprehensive model of supply chain management. Experienced executives from 20 companies clearly define supply chain management, identifying those factors that contribute to its effective implementation. They provide practical guidelines on how companies can manage supply chains, addressing the role of all the traditional business functions in supply chain management and suggest how the adoption of a supply chain management approach can affect business strategy and corporate performance.
Chapter 10: Operations Management
Operations management (OM), which considers the design and management of transformation processes in manufacturing and service organizations, is undergoing a sweeping transition reflecting the expanding boundaries of the OM function. Whereas in the past, the operations manager often assumed a functional role ...