• Summary
  • Contents
  • Subject index

This major international handbook provides a complete review and guide to past and present knowledge in this essential field of inquiry. Assembling an outstanding team of scholars from around the world, it comprehensively explores the current state of the art in academic thinking and the current structures and processes for the administration of public policy following this period of rapid transformation and change.

Public Management
Public management

[H]e liked to organize, to contend, to administer; he could make people work his will, believe in him, march before him and justify him. This was the art, as they said, of managing …

(HenryJames, The Portrait of a Lady)

[P]ublic management … is a world of settled institutions designed to allow imperfect people to use flawed procedures to cope with insoluble problems.

James Q.Wilson(Bureaucracy: What Government Agencies Do and Why They Do It)

Public management is the subject of a rapidly growing literature that is international in scope and multifarious in content.1 The common sense of public management is relatively straightforward. Good public managers, whatever their particular positions or responsibilities, are men and women with the temperament and skills to organize, motivate and direct the ...

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