Summary
Contents
Subject index
Best-managed crises can bring positive recognition and enhance an organization’s value; worst-managed crises can snuff its viability. Numerous books have been written on the topic, but many lack rigor: prescriptions are untested and quick fixes are based on elevating the readers’ fears. The International Handbook of Organizational Crisis Management reflects the latest understanding of this field from prominent scholars and practitioners around the globe. Pushing the boundaries of crisis management research and practice, this book offers new frameworks and findings that capture insights and guidance for researchers and executives. Today’s crises require no less. Novel and poorly understood technologies, globalization, changing political climates, and a shifting social landscape are just a few of the forces currently changing the ways in which organizations experience crises. The International Handbook of Organizational Crisis Management is a grounded cross-section of informed perspectives, a leading edge overview of the field of crisis management that will be useful to researchers and thoughtful practitioners.
Organizational Sensemaking During Crisis
Organizational Sensemaking During Crisis
At 9:40 A.M. on the morning of Saturday, June 15, 1996, the Greater Manchester Police Department operated under seemingly normal conditions. At 9:41, a bomb warning reported by a local television station dramatically altered those conditions. Suddenly, the Greater Manchester Police faced a major crisis situation. Groups of police officers immediately set out in search of the alleged bomb while others worked with store security personnel to evacuate the roughly 80,000 people in the center of downtown Manchester that morning. The bomb was found in a truck parked in front of a major shopping mall at 10:00. Evacuation continued as a bomb squad was called to the scene. The bomb squad arrived at 10:05, about 15 minutes before ...
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