Summary
Contents
Subject index
Best-managed crises can bring positive recognition and enhance an organization’s value; worst-managed crises can snuff its viability. Numerous books have been written on the topic, but many lack rigor: prescriptions are untested and quick fixes are based on elevating the readers’ fears. The International Handbook of Organizational Crisis Management reflects the latest understanding of this field from prominent scholars and practitioners around the globe. Pushing the boundaries of crisis management research and practice, this book offers new frameworks and findings that capture insights and guidance for researchers and executives. Today’s crises require no less. Novel and poorly understood technologies, globalization, changing political climates, and a shifting social landscape are just a few of the forces currently changing the ways in which organizations experience crises. The International Handbook of Organizational Crisis Management is a grounded cross-section of informed perspectives, a leading edge overview of the field of crisis management that will be useful to researchers and thoughtful practitioners.
Understanding and Managing Crises in an “Online World”
Understanding and Managing Crises in an “Online World”
Given the pervasive use of online technology in conducting business today, it is important to understand the threats inherent in the online environment. The academic literature on crisis management has not sufficiently studied online forms of crises and their implications for crisis management. This paper discusses why the online environment creates vulnerabilities for organizations, the various forms of crises that may threaten organizations, strategies for crisis management, and implications for future research.
After the Bhopal and Challenger disasters in the 1980s, we have seen increased interest in the academic literature on the subject of crisis management. Crises are events, situations, or trends that can threaten the survival or goals of an ...
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