This milestone Handbook brings together an impressive collection of international contributions on micro research in Organizational Behavior. Focusing on core micro Organizational Behavior issues, chapters cover key themes such as individual and group behaviour. The Sage Handbook of Organizational Behavior Volumes I provides students and scholars with an insightful and wide reaching survey of the current state of the field and is an indespensible road map to the subject area. The Sage Handbook of Organizational Behavior Volume II will publish in November 2008. Edited by Stewart R Clegg and Cary L Cooper this Handbook draws together contributions from leading macro Organizational Behavior scholars.
Chapter 8: Dysfunctional Workplace Behavior
Dysfunctional Workplace Behavior
In the decade or so since researchers ‘discovered’ that employees sometimes behave in ways that cause harm to others and to their organizations, the field has witnessed an explosion in the number of studies and book chapters on the topic of dysfunctional behavior at work. Yet it is really more accurate to say that the field merely ‘rediscovered’ what classical organizational theorists (e.g., Cyert and March, 1964; Katz and Kahn, 1978), have said all along; namely, that from time to time employees are prone to act in ways that undermine efficiency, or conflict with the desires of the organization's dominant coalition (Cyert and March, 1964). This is the reasoning behind control systems, rules, and other methods for directing and monitoring ...