- Subject index
This milestone Handbook brings together an impressive collection of international contributions on micro research in Organizational Behavior. Focusing on core micro Organizational Behavior issues, chapters cover key themes such as individual and group behaviour. The Sage Handbook of Organizational Behavior Volumes I provides students and scholars with an insightful and wide reaching survey of the current state of the field and is an indespensible road map to the subject area. The Sage Handbook of Organizational Behavior Volume II will publish in November 2008. Edited by Stewart R Clegg and Cary L Cooper this Handbook draws together contributions from leading macro Organizational Behavior scholars.
Chapter 20: Knowledge Work
Characterized by global competition and rapid technological change, the 21st century competitive market landscape creates numerous opportunities and challenges for organizations (Matusik and Hill, 1998; Miles, 1989). Organizations increasingly compete on the basis of cost reduction, as well as continuous innovation, quality improvement, and customer service. Among the many factors that contribute to organizational survival and success, knowledge is a resource that can serve as the foundation for an organization's sustained competitive advantage (Barney, 1991). The ability to create and successfully manage knowledge resources stands out as one of the key capabilities of successful organizations (Grant, 1996). Indeed, a search of the keyword ‘knowledge management’ in the Business Source Premier data base generated 8,289 articles, of which 5,805 were published between 2001 ...