This milestone Handbook brings together an impressive collection of international contributions on micro research in Organizational Behavior. Focusing on core micro Organizational Behavior issues, chapters cover key themes such as individual and group behaviour. The Sage Handbook of Organizational Behavior Volumes I provides students and scholars with an insightful and wide reaching survey of the current state of the field and is an indespensible road map to the subject area. The Sage Handbook of Organizational Behavior Volume II will publish in November 2008. Edited by Stewart R Clegg and Cary L Cooper this Handbook draws together contributions from leading macro Organizational Behavior scholars.
Chapter 13: Emotions at Work: A Review and Research Agenda
Emotions at Work: A Review and Research Agenda
‘We should not have consented to write an article on work and emotion In order to do a review, one needs literature that can be reviewed’ (Pekrun and Frese, 1992: 153).
Things looked bleak for the study of emotions at work 15 years ago. Though early OB research had gathered rich evidence about emotions in the workplace (see Weiss and Cropanzano, 1996), during the cognitive era of 19401970, OB research ‘portrays organization members as cognitive stick figures whose behavior is unaffected by emotions’ (Mowday and Sutton, 1993: 197). Job satisfaction, and survey data, was the way to study affect (Weiss and Brief, 2001). Starting in the 1980s, a cadre of researchers ...