Summary
Contents
Subject index
The scholarship of management teaching and learning has established itself as a field in its own right, and this benchmark Handbook is the first to provide an account of the discipline. Original chapters from leading international academics identify the key issues and map out where the discipline is going. Each chapter provides a comprehensive and critical overview of the given topic area, highlights current debate, and reviews the emerging research agenda.
Developing Leaders: Teaching about Emotional Intelligence and Training in Emotional Skills
Developing Leaders: Teaching about Emotional Intelligence and Training in Emotional Skills
Despite years of denial, management scholars are now recognizing that emotions and affect comprise an inescapable component of organizational life (Barsade and Gibson, 2007). The Free Dictionary defines emotion as ‘A mental state that arises spontaneously rather than through conscious effort and is often accompanied by physiological changes.’1 If it is indeed the case that emotions ‘arise spontaneously’, then this clearly will have major ramifications for the way people behave in general, and in their working life in particular. In this chapter we discuss the implications of the pervasiveness of emotion in organizations from the point of view of learning and education, with an ...
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