The SAGE Handbook of Industrial Relations provides a systematic, comprehensive survey of the field. The result is a work of unprecedented scope and unparalleled ambition. It offers a compete guide to the central debates, new developments, and emerging themes in the field. It will quickly be recognized as the indispensable reference for teachers, students and researchers. It is relevant to economists, lawyers, sociologists, business and management researchers, and Industrial Relations specialists.
Chapter 31: Conflict at Work
Conflict at Work
Just as ‘industrial relations’ is not the most appropriate term to encapsulate work relations in employment (Blyton and Turnbull, 1994), neither is ‘industrial conflict’ the most appropriate term to encapsulate both conflict at work and in employment.1 Whilst ‘industrial relations’ has been superseded by the term ‘employment relations’, the term ‘conflict at work’ is superior to ‘industrial conflict’ because, inter alia, it would be wrong to imply conflict in employment is confined to industry, that is, workplaces of production and distribution. The term ‘conflict at work’ (Edwards, 1986) is thus able to generically encapsulate conflict both within employment and employment relations, and regardless of whether the conflict is to be found in agriculture, industry, manufacturing or the (public and private) ...