The book focuses on key aspects of the hospitality management curriculum, research, and practice bringing together leading scholars throughout the world. Each essay examines a theme or functional aspect of hospitality management and offers a critical overview of the principle ideas and issues that have contributed, and continue to contribute, within it.

Licensed Retail Management

Licensed retail management

Introduction

The licensed retail industry is fast-moving and dynamic, like few others in Britain. As the name suggests, the sector covers the retailing of alcohol for consumption both on and off the premises, through sites that are both directly managed by large branded corporations, and through non-branded outlets owned and managed by individual retailers. This chapter focuses on the sector where the license to sell alcohol is principally to consume alcohol on the premises, because the public house, or pub as it is colloquially known, involves a venue for hospitality and hospitableness. Pubs, bars and inns, as distinct from hotels and restaurants, are mostly operations which specialize in selling alcoholic beverages, though some do offer residential accommodation, and food is increasingly ...

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