The book focuses on key aspects of the hospitality management curriculum, research, and practice bringing together leading scholars throughout the world. Each essay examines a theme or functional aspect of hospitality management and offers a critical overview of the principle ideas and issues that have contributed, and continue to contribute, within it.

Human Resource Management in the Hospitality Industry

Human resource management in the hospitality industry


Like all of the management functions identified within this text, there is an extensive generic literature in human resource management (HRM) from which researchers in hospitality and tourism have drawn and to some extent contributed to. It is therefore essential within this review to consider the development of the field in general and to compare this development to that which has occurred in the hospitality and tourism HRM literature in specific.

Scholarship on human resource management (HRM) has evolved considerably since its beginnings in the early 1900s, reflecting the development of the field as well as its espoused practice within organizations. Most notably, HRM (and hence the focus of its study) has shifted ...

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