This handbook is a repository of state-of-the-art knowledge about enterprise resource planning (ERP) systems and applications. It presents cutting edge articles on ERP systems by leading researchers in the field from around the world.
The articles discuss frontier areas of research in the field of enterprise systems. They cover a wide range of topics concerned with ERP systems, viz., issues related to ERP systems technology, the evolving architecture of ERP systems, and issues related to ERP implementation. The book also presents case studies and practical examples in its final section to further clarify the concepts.
Chapter 15: Balanced Scorecard and its Role in Strategic Management of Information: A Review of Practice
Balanced Scorecard and its Role in Strategic Management of Information: A Review of Practice
The chapter discusses the evolution of the use of balanced ...