• Summary
  • Contents
  • Subject index

The Handbook for Child Protection Protection Practice presents a comprehensive and critical portrait of the phenomenon of neglect. Drawing on theory, research and clinical practice experience, the contributors cover issues facing social workers. They provide a view of child neglect which moves beyond the current child welfare focus on parental omissions in care. Organized in question and answer format, topics covered include: engaging with the client; initial assessments for factors such as neglect and physical and sexual abuse; how to assess the family; interventions with various different emphases; and safeguarding the social workers well-being: legally, physically and mentally.

How Do I Manage Difficult Encounters with the Family?
How do I manage difficult encounters with the family?
RonaldZuskin

When you enter into a relationship with someone who has not invited you to do so, you are likely to be facing a difficult encounter. Ronald Rooney (1992) termed the normal reactions of people to unwanted intrusions by professionals reactance instead of resistance. If you have not been freely sought as a helper, try to normalize the reactance responses that can appear as resistance, denial, and hostility. Do not personalize these reactions. In fact, the most difficult encounter you may have is with the apparently compliant person. Although compliant people may seem welcoming and willing, they may be less likely to engage with us and move toward change.

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