• Summary
  • Contents
  • Subject index

The discipline of communication has grown in popularity from the time professors of journalism and speech decided, in the mid-1960s, that the term “communication” was an excellent general descriptor for the theory and research that each group aspired to create.  Over time, the two groups grew closer and recognized significant overlap in their theoretical and research interests, but there were also differences in their traditions that kept them apart.  While both groups agreed that communication is a practical discipline, journalism professors focused a great deal of their attention on the education of media professionals.  Speech professors, on the other hand, often were more oriented to the liberal arts and valued the fact that communication could be approached from a variety of traditions, including the arts, ...

Conflict Management and Mediation
Conflict management and mediation

Conflict is clearly a part of our everyday lives. Whether at home, school, or the office, people often differ with one another about what actions to take, how to implement them, or how to lead their lives. Conflict arises at the interpersonal level when two people have perceived incompatible goals, misunderstanding about their relationship, or different ways of assessing and behaving in situations. These disagreements arise in family settings, friendship interactions, and organizations. School and work settings have developed peer conflict management programs and workplace dispute resolution systems, respectively, to handle the personal and financial costs of escalating conflicts. Differences among groups in community problem solving also lead to ongoing conflicts in discussions about protecting the environment, urban ...

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