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In education and business, the process of managing the organization's human resources (intellectual capital and skill) to achieve the organization's strategic objectives. An organization's human resources provide a distinctive competence when employees' knowledge, skills, abilities, and other characteristics (KSAOs) are superior to the KSAOs of competitors' employees. HRM activities can be grouped into nine categories: (1) organizational design, (2) recruiting and staffing, (3) training and development, (4) performance management and appraisal, (5) compensation and benefits, (6) safety and health, (7) organizational development, (8) employee relations and labor relations, and (9) management of employees across national boundaries. Activities in each of the nine areas must be aligned and focused on building human capital to support the organization's strategy.

Human resource (HR) departments are staff functions that provide ...

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