Operations Management II

Building on Volumes 1–3, these three volumes of Operations Management (OM) represent a dynamic and significant field of scholarly research and writing. Changes in the business environment over the last fifteen years has driven rapid developments in OM practice so that the production of goods and provision of services are now more market focused rather than technology led.

This collection draws together leading edge papers as well as classic articles that reveal the state of Operations Management today and look forward to future developments. These three volumes assemble the work of internationally renowned scholars and look at the following key areas:

Volume 4

Technology and Operations Management

Volume 5

International Operations, Networks and the Environmental Context

Volume 6

Innovation, Knowledge and Operations Improvement

David Bennett is an acclaimed academic and past President of ...

Editor's Introduction

I was delighted when Sage Publications asked me to be the Editor for the six-volume Major Work in Operations Management, of which this is the second three-volume set. The other major works in the SAGE Library series in Business and Management are all edited by renowned academics and it is a privilege to join them. In the introduction to this second set I will repeat some of the general comments I made in the first three-volume set, starting by saying something about myself and my background in relation to editing this major work. This is followed by a discussion on the subject of operations management, which includes some history and its relevance to business as well as public services and not-for-profit organisations. I ...

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