This chapter defines script theory and discusses its origins, applications, and limitations. Readers will have the opportunity to practice using insights from script theory in the context of job interviews and customer service.
We found other relevant content for you on other Sage platforms.
Have you created a personal profile? Login or create a profile so that you can save clips, playlists and searches
Sign up for a free trial and experience all Sage Knowledge has to offer.
start free 30 day trialopens in a new tabYou must have a valid academic email address to sign up.
Sign up for a free trial and experience all Sage Knowledge has to offer.
start free 30 day trialopens in a new tabYou must have a valid academic email address to sign up.
