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Altruism

There is broad agreement that the word altruism describes behavior that benefits or helps another person and that the helping behavior is not motivated by self-interest; in fact, by definition, altruistic helping is an end in itself and not a means to an end. What is controversial is the motive ascribed to a specific helpful act: How can we know for sure that the helpful person has really abdicated all selfinterest? This controversy may be summed up by what the field of social psychology calls the “altruism question”: Is it possible for a person to have another person's welfare as an ultimate goal (altruism), or is helping simply an instrumental means of obtaining one or another form of self-benefit? As Daniel Batson and Adam Powell note, a plethora of self-focused or egoistic motives can and do motivate helping behavior. For example, numerous rewards are commonly associated with helping another person, including thanks, praise, increased self-esteem, and even, at least among religious individuals, the promise of a fulfilling afterlife. Furthermore, as people are often distressed to see another person in need, they may act to relieve a person's suffering to eliminate their own distress. Moreover, people who view themselves as kind-hearted may initiate helping behavior to nourish and sustain this positive view (for example, “I'm not the kind of person who just stands idly by when someone clearly needs my assistance”). Finally—and perhaps with most relevance to leadership in organizational contexts—helping behavior may be initiated to repay people who have helped us in the past.

The Difficulty of Assessing Motives

Although the “altruism question” has been debated fiercely by religious, moral, and political philosophers for centuries, Batson and his colleagues were among the first to examine the issue in the controlled world of the psychological laboratory. These experiments, cleverly designed as they are, operate on the basis of a rather simple premise: If people help others for self-oriented reasons, then helping will not occur when such reasons or motives are eliminated. However, if helping is driven by other motives, it will persist in the absence of self-interest. In the laboratory, Batson and his colleagues created a situation in which participants were exposed to a person needing help and a justification for not helping was provided—for example, participants were led to believe that the person in need deserved his or her problems, that helping would be extremely difficult, or that, when asked to help, most other people would decline. One experiment induced empathy for the person in need by asking participants to alter their perspective (for example, participants were told, “Try to imagine how the person feels” or “Put yourself in the victim's shoes”). When participants felt more empathy, they helped others, even in the face of plausible reasons not to extend help. Such results led Batson to propose the empathy-altruism hypothesis, which holds that empathic emotions such as sympathy, compassion, and tenderness evoke a desire to help the person for whom the empathy is felt. Results from dozens of similar experiments have supported this hypothesis.

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