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In 1841, John Augustus, a Boston bootmaker, convinced Judge Peter Oxenbridge Thatcher of Boston Police Court to release into his custody a man charged with being a common drunkard. After a 3week probationary period, the man convinced the judge that he had changed his ways and, instead of jail, received only a nominal fine. Thus was born the first probation officer and the beginnings of probation in the United States.

More than 160 years later, Augustus would probably be dumbfounded at the sheer size and scope of the U.S. probation system. As of 2002, more than 3.9 million people were under a sentence of probation in the United States, almost twice as many people as in U.S. jails and prisons (Glaze, 2003). Not only is probation the largest alternative to incarceration, it is also by far the largest segment of the U.S. correction system in terms of the number of people under supervision. Unlike the common drunkard who was the first probationer, half of everyone on probation in the United States has been convicted of a felony offense (Glaze, 2003). In some cities, such as New York, the percentage of probationers who have been convicted of felonies reaches more than 60% (New York City Office of Operations, 2004).

Probation officers perform two primary functions: investigation of those found guilty of misdemeanors or felonies and supervision of those sentenced to probation. Those under probation supervision include both adults sentenced to probation by criminal courts and juveniles placed on probation by family or juvenile courts.

The Investigation Function

Probation officers who perform investigations are responsible for researching and writing Pre-Sentence Investigation (PSI) reports to the court. PSIs contain information about the crime as well as the offender's background; an evaluation of the offender; and, often, a sentence recommendation to the judge. The probation officers who perform this function will interview the convicted offender and then seek to verify and expand on much of the information gleaned from the interview by consulting police reports, court records, and victim statements. In addition, depending on the officer's caseload, he or she might also examine other documents, such as school and employment records, and also interview relevant social service providers, teachers, and family members in an attempt to capture as much information as possible for the sentencing judge about the offender and the crime.

Probation officers who work as investigators spend the bulk of their time interviewing, and then researching and writing their reports. Although they do not have a caseload per se, they are usually expected to complete a certain number of PSIs every month. Most large probation departments now have specialized probation officers who either perform investigations or supervise probationers. Probation officers who perform investigations produce a very tangible product (a PSI). They spend a significant amount of their time with other human service professionals and have close working relationships with judges who value their work; thus, they probably suffer less stress and have a higher degree of self-esteem than their colleagues in supervision.

The Supervision Function

The role of the supervising probation officer is quite different from that of an investigations officer. The number of probationers whom a probation officer must supervise varies greatly throughout the United States. Some large probation departments, such as New York City and Los Angeles County, have caseloads of more than 200 cases per officer. Others, such as the Maricopa County (Phoenix) probation department, have supervision caseloads closer to 50 per officer. Most supervising probation officers have caseloads of more than 100. The huge caseloads, as well as the seriousness of the crimes for which many are on probation, make the job of supervising probationers both difficult and stressful. In addition, probationers have high levels of drug use, poor job histories, and low education levels.

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