The Washington Information Directory is the essential one-stop source for information on U.S. governmental and nongovernmental agencies and organizations. Organized topically, this thoroughly researched guide provides capsule descriptions and contact information that help users quickly and easily find the right person at the right organization. The Washington Information Directory offers three easy ways to find information: by name, by organization, and through detailed subject indexes. It focuses on the Washington metropolitan area - an organization must have an office in Washington to be listed. It also includes dozens of resource boxes on particular topics, organization charts for all federal agencies, and information about the FOIA and privacy legislation. With more than 10,000 listings and coverage of evolving presidential administration, the 2018 - 2019 Edition features contact information for the following: Congress and federal agencies Nongovernmental organizations Policy groups and political action committees Foundations and institutions Governors and other state officials U.S. ambassadors and foreign diplomats Congressional caucuses

Borders, Customs, and Immigration

Borders, customs, and immigration



Homeland Security Dept. (DHS), Citizenship and Immigration Services Ombudsman,MS 0180, 20528-0180; (202) 357-8100. Fax, (202) 357-0042. Julie Kirchner, Ombudsman. Toll-free, (855) 882-8100.

General email,


Assists individuals and employers in resolving problems with the U.S. Citizenship and Immigration Services (USCIS); proposes changes in the administrative practices of USCIS in an effort to mitigate identified problems.

U.S. Citizenship and Immigration Services (USCIS) (Homeland Security Dept.),20 Massachusetts Ave. N.W., 20529; (800) 375-5283. L. Francis Cissna, Director. Press, (202) 272-1200. TTY, (800) 767-1833.

Web, and Twitter, @USCIS

Responsible for the delivery of immigration and citizenship services. Priorities include the promotion of national security and the implementation of measures to improve service delivery.

U.S. Customs and Border Protection (Homeland Security Dept.),1300 Pennsylvania Ave. N.W., #4.4A, 20229; (202) ...

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