• Summary
  • Contents
  • Subject index

Goodsell persuasively argues that public servants and administrative institutions are among the best in the world. Contrary to popular stereotypes, they are neither sources of great waste nor a threat to liberty, but social assets of critical value to a functioning democracy. In presenting his case, Goodsell touches on core aspects of public administration while drawing on important events, case material, and empirical evidence. Charles Goodsell is a beloved and highly-respected scholar in public administration and his impassioned case for bureaucrats is a favorite among public administration students and instructors alike.

The Bureaucrats Front and Center
The bureaucrats front and center

In the military, the command “front and center,” spoken on the parade ground while facing a formation of troops as observers look on, calls forward a designated complement of soldiers for special scrutiny. In this chapter, we call forward from the country's 310 million citizens its 23 million public servants for special study.

Some Initial Factoids

Our task is to find out more about our bureaucrats, how they compare with fellow citizens, and the degree to which they deserve the brickbats and bouquets they get. While stereotypes of bureaucrats abound, underneath it all they are flesh-and-blood human beings and as such ...

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