Summary
Contents
Subject index
Managing in the public sector requires an understanding of the interaction between three distinct dimensions—administrative structures, organizational cultures, and the skills of individual managers. Public managers must produce results that citizens and their representatives expect from their government while fulfilling their constitutional responsibilities. In Public Management: Thinking and Acting in Three Dimensions, authors Carolyn J. Hill and Laurence E. Lynn, Jr. argue that one-size-fits-all approaches are inadequate for dealing with the distinctive challenges that public managers face. Drawing on both theory and detailed case studiess of actual practice, the authors show how public management that is based on applying a three-dimensional analytic framework—structure, culture, and craft—to specific management problems is the most effective way to improve the performance of America’s unique scheme of governance in accordance with the rule of law. The book educates readers to be informed citizens and prepares students to participate as professionals in the world of public management.
Managing in Three Dimensions Reflecting Society’s Values, Performing Effectively, Earning Trust
The goal to be sought combines adequate recognition of personal rights as declared in the constitution with effective achievement of great social programs.i
At the outset of this book, the following question was posed: How can public managers ensure that our governments reflect our society’s values, perform effectively, ...
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