• Summary
  • Contents
  • Subject index

In Mastering Public Administration, each chapter spotlights a significant theorist in the field, covering his/her life, research, writings, and impact, introducing the discipline's most important scholarship in both a memorable and approachable manner. The combination of biographical narrative with explanation and analysis makes abstract theories understandable while showing how subject scholars relate to each other in their work, providing much needed context. The book's chronological organization shows the evolution of public administration theory over time. With the new edition, the authors will be adding mini-chapters that link contemporary scholars and their research to the seminal literature.

Mary Parker Follett
The Group Process
The group process
Mary Parker Follett

Mary P. Follett, ca. 1925. Lyndall Fownes Urwick Archive, Henley Management College, Henley-on-Thames.

Mary Parker Follett was an innovative thinker who offered ideas that were not to gain major acceptance until several decades after her death, especially since the 1980s. Perhaps the distinguishing feature of Follett's work is her treatment of the role of social conflict. Follett argues that conflict itself is neither good nor bad, but simply inevitable. Whether the consequences of conflict are good or bad depends on the uses to which conflict is put. If it is used to produce an interpenetration of ideas and integrative solutions, it is good. If it results in domination by one side or compromise in which both ...

  • Loading...
locked icon

Sign in to access this content

Get a 30 day FREE TRIAL

  • Watch videos from a variety of sources bringing classroom topics to life
  • Read modern, diverse business cases
  • Explore hundreds of books and reference titles