Case
Teaching Notes
Abstract
The Department of Defense contains a modest number of women, and the military chaplaincy consists of a tiny percentage of females. Before 2016, the US Army chaplaincy had no gender-specific model for providing religious support to female soldiers, and there was no research on the emotional and spiritual support needs of women who had been wounded in combat. Following a research project that implemented the Delphi technique, female chaplains and women soldiers who had been wounded during an overseas deployment created the first-ever comprehensive female soldier support model. The project showed how 21 women could effect change for an entire chaplain corps of several thousand men. How can women in other settings apply the Delphi technique to implement organizational change?
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