What’s in a Lunch: Disability and Inclusion at Work

What’s in a Lunch: Disability and Inclusion at Work

  • Case
  • Teaching Notes
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Abstract

Madison Manning, a member of an enterprise resource planning installation and training team, has a serious allergy that prevents her from partaking in most of the on-site meals provided by her employer and her employer’s clients. She feels that this subtle form of exclusion negatively impacts peer attitudes towards her and interferes with her status as a fully-fledged member of the team. She is also concerned that it subtly impacts her performance evaluations via customer ratings of her services. Madison requests accommodations related to meals that would have a meaningful impact on the team budget and are not strictly required for her to perform her job. Her manager Ruth Knott must decide how to respond to the request.

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