The Briargate Resort is a five-star, five-diamond resort with three championship golf courses. During the spring, the area received record amounts of rain that washed away most of one of these courses. Dave Hill is the Head Golf Professional at The Briargate Resort and is faced with the unenviable task of dealing with this crisis. One of his first concerns is what to do with the 45 interns he hired since he only needs enough to work at two golf courses. He must also assure that the resort’s high service standards are upheld, while simultaneously balancing his budget for the season.
The Briargate Resort: An Internship Balancing Act
- Author: &
- Publisher:International CHRIE
- Publication year:2020
- Online pub date:
- Discipline: Recruitment & Retention, Hospitality, Travel & Tourism Management
- Contains:Teaching Notes
- Length:3,266 words
Region:Northern AmericaCountry:United States of AmericaOrganization:fictional/disguisedOrganization Size:Originally Published In:2020). The Briargate Resort: An internship balancing act. Journal of Hospitality & Tourism Cases, 8( 2), 51– 57., & (Type:Online ISBN:9781529761351Copyright: © 2020 International Council on Hotel, Restaurant, and Institutional Education (ICHRIE). All rights reserved.