We Need to Talk: Ten Scenarios to Practice Handling Needed Conversations

Abstract

Ten scenarios allow students to practice addressing employee issues ranging from suspected employee theft to personal hygiene. Students are asked to first assume the role of a manager and confront the employee on sensitive issues that frequently occur in the workplace, and then to assume the role of an HR manager and identify the HR implications in the scenario. The scenarios challenge students to think on their feet, exercise judgment, and render a decision toward successful resolution.

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