Organization Design Assessment of Superior Module Electronics, Inc.

Organization Design Assessment of Superior Module Electronics, Inc.

  • Case
  • Teaching Notes
Abstract

The Supply Chain division of Superior Module Electronics, Inc., is experiencing significant challenges with its organization design. Profits have declined and customers are losing faith in the organization’s historically first-class product quality. Employee surveys hint at process and morale concerns, and a consulting team has been called in by the senior leader to study the root cause of the issues. Excerpts from interviews with leaders are provided to help isolate and prioritize the problems the division is experiencing.

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