Case
Teaching Notes
Abstract
In October, members of Netflix’s employee resource group Trans*, coworkers, and other allies staged a walkout to protest Netflix’s decision to release Dave Chappelle’s latest comedy special, which contains a litany of transphobic material. The controversy provoked larger questions about the gulf between Netflix’s public values and its company culture—employees who expressed concern about Chappelle’s special were roundly ignored by its leadership, and some of the workers who organized the walkout were fired or suspended. This case asks students to discuss Netflix’s response to the controversy and its obligation toward audiences and employees.
This case was prepared for inclusion in SAGE Business Cases primarily as a basis for classroom discussion or self-study, and is not meant to illustrate either effective or ineffective management styles. Nothing herein shall be deemed to be an endorsement of any kind. This case is for scholarly, educational, or personal use only within your university, and cannot be forwarded outside the university or used for other commercial purposes.
2023 Sage Publications, Inc. All Rights Reserved
