Maui Clinic Pharmacy: An Independent Community Pharmacy Considers Strategic Options

Maui Clinic Pharmacy: An Independent Community Pharmacy Considers Strategic Options

  • Case
  • Teaching Notes
Abstract

Maui Clinic Pharmacy is an independent community pharmacy owned by pharmacist Les Krenk. Over the decades, Les has owned or co-owned more than a dozen independent pharmacies and has experience opening, buying, and selling independent pharmacies throughout the state of Hawaii. The competitive environment has changed over the decades, but the core strategy—focused differentiation—remains the same for independent pharmacy owners who want to remain viable in the era of big-chain pharmacies. This case invites students to analyze the competitive forces that continue to shape strategic options for independent pharmacies. This includes a focus on the key decision regarding whether to stay in the game as an independent or sell to a chain.

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