Managing Strategic Change in Family Business: The Case of Glopac Chemical


Feranita Feranita, Alfredo De Massis, Joseph C. Santora & Josip Kotlar

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    Feranita Feranita, is a PhD student at the Centre for Family Business, Department of Entrepreneurship, Strategy and Innovation of Lancaster University Management School, UK. She previously obtained her Master of Business Administration (MBA) from Nanyang Technological University, Singapore, and a Master of Research from ESADE Business School, Spain. Her research on family business began during her MBA thesis and her research centers around the topics of family business, collaborative innovation, and management control systems. Feranita has over 10 years of experience working with family firms as an external consultant, specifically on managing internal human relations consisting of dynamics of family and nonfamily members within a firm and external relations with customers/suppliers from China, Germany, Hong Kong, Japan, Netherlands, Singapore, Taiwan, the UK, and the US. In terms of external relations, she advised a number of firms in Indonesia on the cultural differences in dealing with customers/supplies of different nationalities.

    Alfredo De Massis, PhD, is Full Professor of Entrepreneurship & Family Business at the Free University of Bozen-Bolzano, Italy, where he leads the Platform for Family Business Management, and is co-director of family business research at Lancaster University Management School, UK. In September 2015, Family Capital ranked him among the worlds top 25 star professors for family business. He serves as Associate Editor for Family Business Review and on the Editorial Boards of Entrepreneurship Theory & Practice, Strategic Entrepreneurship Journal, and Journal of Family Business Strategy. He also serves on the Academic Advisory Board of the Institute for Family Business Research Foundation based in London and is the former Chair of the Family Business Research Strategic Interest Group at the European Academy of Management and the former Chairman of the European Leadership Council and Global Board Member of the Global Successful Transgenerational Entrepreneurship Practices Project for Family Enterprising at Babson College, USA. Professor De Massiss research focuses on family business, strategy and innovation. His work has been published widely in leading academic and professional journals, and he has been Guest Editor of ten special issues in journals such as Strategic Management Journal,Entrepreneurship Theory & Practice, Journal of Product Innovation Management, Global Strategy Journal, California Management Review, International Journal of Management Reviews and Small Business Economics. His research has been featured in various media outlets including the Financial Times and Harvard Business Review. Since January 2017, Professor De Massis has also served as independent director on the board of a private company and as a columnist for Tharawat Magazine, one of the leading magazines for family business leaders and experts, for a series of practice-oriented articles on Secrets of family business innovation.

    Joseph C. Santora (EdD), is Distinguished Visiting Professor of Management and director of research and E-DBA doctoral program at École des Ponts Business School with a joint-appointment as Full Professor, École des PontsParisTech. He has also taught as a visiting professor in several Executive Master of Business Administration, Master of Business Administration, and Doctor of Business Administration programs in Australia, the Balkans, Europe, Georgia, Russia, Taiwan, the UK and the US. Professor Santoras research focuses on leadership, executive succession and leadership transition in nonprofit organizations, family businesses, coaching, and managing and leading change. He has written extensively, publishing more than four dozen refereed articles and teaching cases in ranked journals, more than 150 academic and practitioner papers, cases, book chapters, reviews, and he has written several books. He has been published in several leading academic and practitioner outlets including Academy of Management Perspectives, Career Development International, Chief Executive, Development & Learning in Organizations, Global Coaching Perspectives, Harvard Business Review Italia, Journal of Organization & Leadership Studies, Journal of Management Studies, Journal of Management Development, Journal of Management Education, Personnel Review, and TD Magazine. In recent years, he received annual awards as best paper and presenters at international conferences and was the Outstanding Paper Award Winner at the Literati Network Awards for Excellence 2009 for a paper in Development and Learning Organizations (DLO), Highly Commended Paper Award in 2013 for a paper in DLO, and Highly Commended Paper Award in Leadership & Organizational Development in 2014. His co-authored paper in Leadership and Organization Development Journal was listed among the Top 10 Downloaded Articles in the 30-year history of the journal. Earlier recognition included best conference paper and highly commended paper, and competitive prize award for a case study. Professor Santora has presented some 50 papers at international conferences in 17 countries on three continents. Professor Santora is the founding and current editor of the International Leadership Journal, an on-line refereed academic journal devoted to exploring multi-disciplinary organizational leadership issues. He serves on nine international academic editorial boards. He founded and served as the managing director of a two for-profit companies, and he has consulted to more than two dozen organizations in Europe and the US.

    Josip Kotlar, PhD, is Associate Professor at the Department of Entrepreneurship, Strategy and Innovation of the Lancaster University Management School, UK, and Co-Director of the Lancaster University Management School Centre for Family Business, UK. His research is at the intersection of strategy, entrepreneurship and innovation, and his work focuses primarily on family businesses. On these topics, he has published articles in leading journals including Entrepreneurship Theory & Practice, Journal of Product Innovation Management, Academy of Management Perspectives, Small Business Economics, Journal of Small Business Management, Academy of Management Learning & Education, Family Business Review and the Journal of Family Business Strategy. He is a member of the Editorial Review Boards of Entrepreneurship Theory & Practice and Family Business Review. He has been guest-editor of special issues in Entrepreneurship Theory & Practice and the International Journal of Management Reviews. He is a Board Member of the International Family Enterprise Research Academy.

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