Job Dissatisfaction and Employee Turnover: A Qualitative Case Study in Thailand

Job Dissatisfaction and Employee Turnover: A Qualitative Case Study in Thailand

  • Case
  • Teaching Notes
Abstract

In 2009, a college at a Thai university realized it might have a problem with its employees. Academic staff were leaving at an unhealthy rate, so the college set out to investigate if employee turnover was a minor issue or a serious problem that needed to be addressed in targeted ways. Exit interviews were conducted with several staff and researchers applied models of employee turnover motives to assess the situation. Specifically, they examined the reasons for job dissatisfaction in order to diagnose the problem and assist in solving it. This investigation raises questions of how to evaluate employee turnover and whether or not the diagnoses of turnover problems are beneficial to organizations.

You are not authorized to view Teaching Notes. Please contact your librarian for access or sign in to your existing instructor profile.
locked icon

Sign in to access this content

Get a 30 day FREE TRIAL

  • Watch videos from a variety of sources bringing classroom topics to life
  • Read modern, diverse business cases
  • Explore hundreds of books and reference titles