This case study was used for the case solving competitions held at five regional student conferences in March and April of 2014. The case involves a fictional organization. Founded in 1881, Hudson College is a private liberal arts institution located in Beacon, New York. Hudson is a four-year undergraduate institution accredited through the Middle States Association of Colleges and Schools. One of its strengths is its strong partnership with the vibrant Beacon community. Hudson has been challenged by the difficult economic climate, increased competition among schools within and outside its peer group, and external pressure from its key stakeholders. The college's current strategic plan outlined an ambitious agenda focused on diversity and inclusion, a reenergized commitment to increasing the school's affinity among its alumni, and a multiyear capital project initiative that includes new construction and renovations to support the academic and residential experiences for students. Some faculty and administrative staff believe recent retirements and resignations of individuals in key positions have affected employee morale and the college's reputation of providing outstanding service to its students.
This case was prepared for inclusion in SAGE Business Cases primarily as a basis for classroom discussion or self-study, and is not meant to illustrate either effective or ineffective management styles. Nothing herein shall be deemed to be an endorsement of any kind. This case is for scholarly, educational, or personal use only within your university, and cannot be forwarded outside the university or used for other commercial purposes.
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